QR Codes: the Good, the Bad and the Ugly
QR Codes aren’t new but they’re becoming more mainstream now. Many brands and destinations are using them effectively but users’ expectations are starting to change.
What are they?
A QR Code (Quick Response Code) can be scanned by a smart phone and will take the user to a website, a vCard or compose an email. Most of the uses I’ve seen take users to a website. For some basic QR Code tips, check out this #tourismchat highlights post on QR Codes.
Don’t just slap a code on something. Even though QR Codes are becoming more and more mainstream, it’s essential to provide some type of educational steps for those users who have never seen a QR Code before. Even if it’s a one-liner that says “Scan this with your smart phone.” If you have more room, tell users to download a QR Code reader on their smart phone.
How are brands using them? (the Good)
One of my all-time favorite stores, The Home Depot, uses QR Codes on their flowers and plants. Scanning the code takes you to a site that lists more information about the plant, such as the light, water and spacing needed. Check it out yourself! Click on the photo for a larger image.…